Cancellation policy
CANCELLATION POLICY
All deposits are non-refundable.
Cancellations made more than 72 hours in advance may be eligible for rescheduling (see Reschedule Policy).
Cancellations made within 72 hours of the scheduled trip will result in loss of deposit and may be subject to additional charges depending on circumstances.
No-shows forfeit their full payment with no rescheduling options. You will be considered a "no-show" one hour after scheduled departure with no direct contact with your captain. (See "Who to Contact" for contact details on your confirmation email.)
DEPOSITS
A deposit is required to secure your booking and will be applied toward the total cost of your trip. Your date is not reserved until the deposit has been received and confirmed. All deposits are non-refundable.
The remaining balance will be automatically charged to the card used for the deposit 72 hours prior to your scheduled trip unless otherwise arranged with management.
RESCHEDULE POLICY
We understand that plans can change. Reschedules are permitted with at least 72 hours' notice and are subject to availability. Your deposit will be applied to your new booking date.
Reschedule requests made within 72 hours of your trip may result in forfeiture of your deposit.
In the event of unsafe weather or conditions determined by your captain, we will work with you to reschedule at no additional cost. For offshore trips canceled due to weather a same-day inshore option may be offered with a price differential refund if agreed upon.
⚠️ IMPORTANT
Robert Arrington’s presence is only guaranteed when additionally booked and explicitly confirmed through management. Guests are not guaranteed to be included in any photography, videography, YouTube, or Social Media Content.
If you have any questions, you are welcome to contact us.